Shipping FAQ - Fun promo gift

Do you offer overnight or 2-day shipping? 
If order is a retail product, we usually deliver it to a third-party transportation company within 1 ~ 2 days.

If order is wholesale, we will deliver it to a third-party transportation company based on quantity and inventory, usually 1 ~ 3 days.

Or custom products, Because of our printing process and the way we customize each and every order, the fastest option available is 5 business days.

Are your shipping times guaranteed? 
When you add an item to your cart, you’ll be asked to choose a shipping speed. After that, we we’ll show you the promised arrival date for your item – and we stand by that. Obviously, bad weather and carrier delays can happen, but if your order doesn’t get there on time, you’re not satisfied – and neither are we. Contact us and we’ll make it right.

Do you offer free shipping? Why is shipping so expensive? 
While we don’t offer free shipping right now, we do our best to offer you fast, affordable options. We’re always working to reduce our costs, so that we can pass along the savings to you.

Which shipping carriers do you use? 
We use a variety of shipping carriers, including China post Air mail, E-packet, DHL, UPS, TNT, FedEx, Aramex,  We determine which carrier to use for your order based on a variety of factors, such as products purchased, shipping address, size/weight of the order and delivery speed selected.

Do I get tracking info? Where can I find it?
Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). You can also go to your order history to look up tracking info. 

Can I arrange for my own shipping provider / courier to deliver my order?
Yes, as long as you provide us with contact information, we will contact you with the shipping provider.

Do you ship internationally? To which countries do you deliver?
Yes! We’re happy to ship your order internationally – please note that additional delivery rates will apply.

We deliver to: Australia, Austria, Belgium, Bangladesh, Brunei, Burma (Myanmar), Cambodia, Canada, Cyprus, Chile, China, Croatia, the Czech Republic, Denmark, Ecuador, Egypt, Fiji, Finland, France, French,  Germany, Greece, Greenland, HongKong, Hungary, Iceland, Ireland, India, Indonesia, Iran, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kuwait, Lithuania, Luxemburg, Malaysia, Macau, Macedonia, Malaysia, Maldives, Malta, Mexico, Morocco, the Netherlands, New Caledonia, New Zealand, Norway, Poland, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Panama, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Saudi Arabia, Singapore, Spain, Slovakia, South Africa, South Korea, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukranine, United Arab Emirates, the United Kingdom, the United States, Uruguay, Vatican City State, Venezuela, Vietnam.

Do you ship to APOs and MPOs? 
Right now we can’t, but we’re looking into how we can ship to military addresses.

My package was supposed to arrive today but I have not received it yet. What should I do?
Packages are delivered by 8pm in your time zone daily. If it is not yet 8pm you can view your tracking information in your Order History under My Account. You can also contact us at any time and we’ll be glad to assist.